Privacy Policy

eraya.com.bd collects information about customers and uses this information to help them receive excellent online shopping experience & quality electrical solutions. This policy describes how your information is collected and used, also your choices with respect to your personal information.

This policy applies to information we collect or use on sites and applications owned or controlled by eraya.com.bd.

eraya.com.bd is not responsible for the privacy policies or practices of ad networks and other websites’ links, third parties with whom we work to provide you personalized services.

We collect information about you when you use eraya.com.bd. We collect information directly from you such as your contact, profile & payment information. We also collect information about you automatically such as how you use and interact with eraya.com.bd, your demographic information, and information about your computer or mobile device.

We use the information we collect about you to deliver the products and services we offer, respond to you, and operate and improve our sites and applications. Our services include showing you personalized content at eraya.com.bd or other sites with which we have a business relationship with. We may use your information to contact you about eraya.com.bd updates, conduct surveys, or to provide informational and service-related communications, including important security updates.

Information you share in public areas of eraya.com.bd e.g. Facebook may be accessed, used, and stored by others around the country. We strive to provide a safe environment by attempting to limit access to our database only to us, but we cannot guarantee that unauthorized parties will not gain access at/via social media. So you should not publicly post sensitive information to Eraya’s official facebook page.

We do not share contact information with anyone for their marketing purposes without your consent.

We share your information with third parties who help us deliver our products and services to you. These third parties may not use your information for any other purpose.

We may share information to third parties if you consent. For example, we may use your information to contact you about products or services available from eraya.com.bd or our affiliates. If you consent, we may supply your information to third parties who may contact you about their products or services. We may disclose to third parties information that we have collected from other websites.

We disclose information where legally required.

We may disclose and transfer information to a third party who acquires any or all of transcomdigital.com business units.

We store your information to make your interaction with eraya.com.bd more efficient, practical, and relevant. You may access, review, correct, update, or delete your resume or profile anytime by signing into your account.  

Damages due to misuse of the product. In all cases the warranty will not be valid- If the blade and battery are damaged & Charger, accessories, Physical Damage part of the trimmer body!

•  Incidental damage due to malfunctioning of product•  Any consumable item which has been used or installed
•  Products with tampered or missing serial.
•  Any damage/defect which is not covered under the manufacturer's warranty
•  Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.

N.B: Replacement of the product is subject to availability of the same on eraya.com.bd

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